Privacy Policy
Last updated on October 28, 2026.
This policy explains which personal data Confirme Mais processes, why, with whom it is shared and what your rights are, under the Brazilian General Data Protection Law (Law 13,709/2018, LGPD). It applies to the Confirme Mais website and to the Confirme Mais apps for Android and iOS.
1. Who we are
Confirme Mais is operated by Confirme Mais, CNPJ 24.909.555/0001-19, com sede em Jundiaí/SP. For any privacy matter, contact our data protection officer at suporte@confirmemais.com.
2. Data about people who use Confirme Mais
When you create your account or are invited by someone in your company, we process: name, e-mail, mobile number and, if you provide them, tax ID and company address; password (stored only as an irreversible hash); profile photo, language and preferences; access logs (date and time, IP address, browser or device), as required by Brazilian law. If you sign in with Google or Apple, we only receive your name and the e-mail verified by that account.
3. Data you enter about other people
To organize your events, you register guests, hosts and other contacts (name, mobile number, e-mail and, if you wish, date of birth, ID number, group, table and answers to your questions). For this data, you, the organizer, decide what to register and why (controller); Confirme Mais processes it on your behalf (processor), only to provide the service. You must have a legal basis to register it, and guests may ask you or us to correct or delete their data.
4. Data used by the mobile app
The app uses: the camera, to scan guest QR codes at check-in and take photos, only when you choose to; photos, only the ones you pick to upload; notifications, with a device identifier to deliver your account alerts; Face ID or fingerprint, if you turn on the app lock, checked by the phone itself (biometric data never leaves the device and never reaches us). We do not use location, the phone’s contacts, tracking across other companies’ apps or the advertising identifier.
5. Why we use it and on what legal basis
- To provide the service you signed up for: account, events, invitations, RSVPs, check-in, messages and notifications (performance of contract).
- To charge for your plan and issue invoices (performance of contract and legal obligation).
- To protect your account and the platform: two-step sign-in, fraud and bot prevention, access logs (legitimate interest and legal obligation).
- Customer service and support (performance of contract).
- To improve the product with usage statistics per feature, without the content of your data (legitimate interest).
- To send Confirme Mais news, which you can opt out of at any time (consent or legitimate interest).
6. Who we share it with
Only with companies that help us provide the service, each limited to its task: Amazon Web Services (hosting, files and e-mail delivery), Meta / WhatsApp (messages to guests), Google Firebase (phone notifications), Google and Apple (signing in with their accounts, if you choose to), Google reCAPTCHA (bot protection), Asaas and Stripe (payments, made on the website). Some of these providers store data outside Brazil, with the safeguards required by the LGPD. We may also share data when required by law or court order. We do not sell personal data.
7. How long we keep it
For as long as your account is active. After a cancellation or a deletion request, we delete or anonymize the data within 30 days, except what the law requires us to keep: access logs for 6 months and billing and tax records for the legal period (5 years). Backups are overwritten within 90 days.
8. Security
Data travels encrypted (HTTPS), passwords are stored as irreversible hashes, our team’s access is restricted and logged, and we offer two-step sign-in. No system is completely immune; if an incident that may cause relevant risk or harm occurs, we will notify those affected and the Brazilian Data Protection Authority (ANPD).
9. Your rights
You may ask at any time for: confirmation that we process your data, access, correction, anonymization, blocking or deletion of unnecessary data, portability, information about who we share it with, withdrawal of consent and review of automated decisions. You can correct much of your data yourself in "My profile". For everything else, write to suporte@confirmemais.com; we reply within 15 days. You may also file a complaint with the Brazilian Data Protection Authority (ANPD).
10. Deleting your account
See how to request the deletion of your account and data on the Delete account page.
11. Children
Confirme Mais is made for businesses and event organizers aged 18 or over. Underage guests are only registered by the organizer, who is responsible for the consent of their parents or guardians.
12. Changes to this policy
When this policy changes in a relevant way, we will let you know by the account e-mail or inside Confirme Mais. The date of the last update is at the top of this page.